Part-time Care Specialist

About Wellthy

At Wellthy, we believe that there is nothing more human than care. We combine the human touch with innovative technology to empower today’s families to better care for themselves and their loved ones. Join us in making a difference in the lives of others.

Remote Position Available

We are currently looking for dedicated individuals to join our remote team. As a remote employee at Wellthy, you will have the opportunity to work from the comfort of your own home while still making a meaningful impact in the lives of others.

Responsibilities

In this position, your responsibilities will include:

Engaging directly with members to understand and address their backup care requirements effectively.
Identifying and engaging reliable vendors to fulfill member requests, utilizing innovative approaches to find suitable backup care solutions.
Expanding the Care Network by establishing connections with local providers, including private caregivers, to enhance service offerings.
Managing the end-to-end process of delivering immediate and sustainable care solutions to families.
Operating with a sense of urgency to promptly identify at least one viable backup care solution for each member in need (within 4-6 hours upon time of request)
Collaborating closely with Care Operations to implement and refine best practices, and adeptly problem-solving in real-time scenarios.
Demonstrating independence and confidence in effectively managing shift schedules.
Providing ongoing support for the successful expansion of local resources within the Wellthy Care Network (WCN), with the ability to multitask during low volume periods

Qualifications

• Bachelor’s degree in healthcare, child development are a plus but not required.
• 5+ years of childcare and/or Senior care  experience, particularly backup care experience.
• Bilingual proficiency in English and Spanish is a plus, but not required.
• A proven track record of providing effective support to families in need is essential.
• Exceptional communication and interpersonal skills to engage directly with members.
• Strong problem-solving skills and the ability to operate with a sense of urgency.
• Confidence in managing shift schedules and demonstrating independence.
• Familiarity with the local care provider landscape, including knowledge of licensed providers, private caregivers, and other potential members of a Backup Care Circle.
• Able to identify and engage with reliable vendors and local providers to fulfill member requests.
• Competent in employing innovative approaches for sourcing suitable backup care solutions.
• A compassionate and supportive approach towards members, with a strong commitment to enhancing the member journey.
• Willingness to collaborate closely with Care Operations and other team members to implement and refine best practices.

Benefits

• Salary Range: $24-$29/hour, depending on shift and experience
• Remote work environment.
• Retirement saving account with matching company contributions.
• Mental health benefits.
• Sick Days

Why This Remote Job is Worth Applying For

This remote job at Wellthy is worth applying for because it offers the unique opportunity to work from home while still making a difference in the lives of others. You will be part of a supportive team that values your contributions and provides the necessary support for your professional growth.

Apply Now