Customer Services Support Operator – Remote – After Hours
Location: Cary, North Carolina, United States of America
Category: Customer Services
Job Type: Full time, Regular
Posted Date: 07/07/2025
Job Description
We are looking for a Customer Services Support Operator to join our remote team. In this role, you will be responsible for providing after-hours support to our customers in a timely and efficient manner. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong customer service orientation.
Key Responsibilities
- Provide remote support to customers experiencing technical issues
- Troubleshoot and resolve customer inquiries in a timely manner
- Document customer interactions and solutions accurately
- Collaborate with internal teams to escalate complex issues
- Ensure customer satisfaction by delivering high-quality service
Qualifications
- Previous experience in a customer service or technical support role
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in using remote support tools
- Flexibility to work after-hours and weekends as needed
Why Work With Us?
At Siemens Healthineers, we are committed to providing our employees with a supportive and inclusive work environment. You will have the opportunity to work with cutting-edge technology, grow professionally, and make a positive impact on healthcare worldwide.
Apply Now
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