Bi-lingual Seasonal Full-time Remote Healthcare Customer Service Representative
Location: Humble, TX, United States
Pay: $16/hr
Job Category: Customer Experience
Job Schedule: Full-time
Job Shift: Day
About Alorica
At Alorica, we redefine global leadership in customer service and experience. With locations in 18 countries and a range of career opportunities, we are committed to promoting from within and supporting employee well-being through programs like Making Lives Better with Alorica.
Job Summary
As a Customer Service Representative at Alorica, you will assist clients by addressing customer concerns, providing support, and resolving issues.
Responsibilities
- Assist customers with product and service issues
- Document call-related information for auditing purposes
- Maintain and update customer information
- Upsell current customers on new services
Qualifications
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications
- Excellent communication and listening skills
Work Environment
As a remote worker, you will need a private residence with the necessary equipment provided by Alorica. A reliable internet connection is essential for this role.
Benefits
Alorica offers a range of benefits including health coverage, paid time off, retirement plans, leadership programs, employee discounts, and more.
Next Steps
- Submit your application
- Complete the online assessment
- Our team will review your application
- If selected, our team will follow up directly
Why This Remote Job is Worth Applying For
This remote healthcare customer service representative position at Alorica offers competitive pay, valuable experience, and the opportunity to work with a global leader in customer service. With a focus on employee well-being and career advancement, Alorica provides a supportive and rewarding work environment.
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