Title: Seasonal Customer Support Specialist
Job Description
Are you passionate about delivering exceptional customer service? Join our dynamic team at Foundever and be an integral part of one of the world’s fastest-growing financial brands! As a Seasonal Customer Support Specialist, you will have the opportunity to assist customers across various communication channels, including phone, email, and messaging, ensuring a smooth experience as they navigate tax platforms and procedures.
Why You Should Join Us
– Competitive hourly rate of $15
– Supportive community focused on engagement and recognition
– Internal growth opportunities with 93% of our management team promoted from within
– Hands-on paid training and ongoing job-specific development
– Employee discounts and referral bonuses
What We Are Looking For
– Legal authorization to work in the US
– Minimum age of 18 years
– High school diploma or equivalent
– Flexibility to work various shifts, including evenings and weekends
– Ability to pass a background check
Key Skills
– Excellent listening and communication skills
– Previous experience in technical customer service support is an asset
– Ability to multitask and navigate between screens efficiently
– Strong communication and computer skills
– Background in providing Square support from various industries is a plus
Home Setup Requirements
– Hardwired internet connection with minimum speeds of 5.0 Mbps download and upload
– Quiet and distraction-free workspace
About Foundever™
Foundever is a global leader in the customer experience industry, with a focus on delivering the best experiences for leading brands worldwide. With a team of 150,000 associates, we provide innovative solutions and expertise to support operational needs and create seamless customer experiences.
Apply Now
If you are ready to join a dynamic team, deliver exceptional customer service, and grow professionally, apply now for the Seasonal Customer Support Specialist position at Foundever!
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