Seasonal Customer Support Specialist Job Details
If you are looking for an exciting opportunity to join a dynamic team and make a difference, then this Seasonal Customer Support Specialist position at Foundever® is the perfect fit for you. As a valued team member, you will have the chance to deliver exceptional personalized service and assist customers across various communication channels. Join our team of exceptional customer service experts today!
Job Description
As a Seasonal Customer Support Specialist at Foundever, you will play a crucial role in guiding customers through tax platforms and procedures. Your responsibilities will include providing top-notch customer service via phone, email, and messaging. This is a seasonal position with the opportunity to work with one of the world’s fastest-growing financial brands.
Why You Should Join Us
– Competitive pay at $15/hour
– Supportive community focused on engagement and recognition
– Internal growth opportunities with 93% of our management team promoted from within
– Hands-on paid training and ongoing job-specific training
– Employee discounts and referral bonuses
What We Are Looking For
To be successful in this role, you must:
– Be legally able to work in the US
– Be at least 18 years of age
– Have a high school diploma or equivalent
– Have the flexibility to work various shifts, including evenings and weekends
– Pass a background check
Key Skills
The following skills are essential for this position:
– Excellent listening and communication skills
– Previous experience with technical customer service support is an asset
– Ability to multitask and navigate between screens efficiently
– Strong communication and computer skills
– Background in providing Square support from various industries
Home Setup Requirements
To ensure optimal performance, you will need:
– A hardwired internet connection with a minimum speed of 5.0 Mbps download and upload
– A quiet and distraction-free workspace
About Foundever™
Foundever® is a global leader in the customer experience industry, with a focus on delivering the best experiences for leading brands worldwide. With a team of 150,000 associates, we strive to provide innovative CX solutions and technology to support our clients’ operational needs.
Conclusion
Don’t miss out on this exciting opportunity to join the Foundever team as a Seasonal Customer Support Specialist. If you are passionate about customer service and looking for a rewarding role with growth opportunities, then this position is worth applying for. Apply now to start your journey with Foundever.
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