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Document Retrieval Supervisor

About ABC Legal Services

ABC Legal Services is the national leader in service of process. With over 30 years of experience, we continue to grow and are looking for talented individuals to join our team. Our headquarters in Seattle houses a team of over 700 professionals, and we have offices in various locations across the country.

Position Summary

We are currently seeking a Document Retrieval Supervisor to join our team. This role involves overseeing the review and filing of legal documents using our proprietary platforms. The Supervisor will provide training and guidance to staff, resolve escalated issues, and drive continuous improvement initiatives to meet organizational goals.

Key Responsibilities

– Supervise and coordinate activities of the e-fulfillment teams
– Develop and implement workflow strategies to improve efficiency
– Set and monitor team Key Performance Indicators
– Provide leadership and development to team leads
– Manage department scheduling and delegate tasks
– Collaborate with upper management to implement process improvements
– Oversee hiring, onboarding, and training of new team members
– Ensure compliance with company policies and regulatory requirements

Qualifications

– Experience in team supervision or operations management
– Strong leadership and interpersonal skills
– Excellent organizational and time-management abilities
– Proficient in performance management practices
– Ability to make sound decisions in a fast-paced environment

Benefits

Joining ABC Legal Services comes with a range of benefits, including:
– Comprehensive Medical, Dental, and Vision coverage
– Competitive salary package
– 401(k) retirement plan with 5% matching
– Orca Card/Transit Stipend
– 10 paid holidays per year
– Referral program
– Work from home flexibility
– Starting Pay: $50,000 – $63,000 per year

Schedule

Full-time, Monday through Friday, Remote

Apply for this Job

If you are interested in the position of Document Retrieval Supervisor at ABC Legal Services, please click the button below to apply now!

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Author: Amy