Product Support Contractor Job Application

What is Teachable?

Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses to memberships, Teachable’s digital learning products help drive meaningful connection and sustainable revenue. Join our dynamic, cross-cultural team at an exciting turning point in our company’s journey.

What is the role?

As a Product Support Contractor at Teachable, you will play a crucial role in empowering our creators to excel on our platform. You will engage with customers through various channels, collaborate with cross-functional teams, and contribute to product launches. Success in this role requires excellent communication skills, problem-solving abilities, and a proactive approach to challenges.

Qualifications:

– 1+ years of experience in product support, preferably in a Software as a Service (SaaS) environment
– Excellent written and verbal communication skills
– Comfort providing concierge-level support and building rapport with users
– Strong problem-solving abilities and a proactive approach to challenges

Additional Details:

– Applicants must be currently authorized to work in the United States on a full-time basis
– This role is a non-exempt, 40-hour/week position with an hourly rate of $27.76
– This is a contract position staffed via a third-party agency

Apply for this job

Ready to join our team? Fill out the application form and tell us about a time you helped someone understand a product or feature they were struggling with. We encourage individuals from diverse backgrounds to apply.

Why This Remote Job is Worth Applying For:

This remote position at Teachable offers the opportunity to be part of a global team, work on innovative products, and contribute to the success of creator-educators around the world. If you are passionate about customer support, communication, and problem-solving, this role is worth applying for.

Apply Now