Customer Solutions Specialist 11:30 AM – 8 PM EST | Lititz, PA
Job Description
Are you looking for a challenging and rewarding career in customer solutions? WebstaurantStore is seeking a Customer Solutions Specialist to join our dynamic team. In this role, you will be responsible for assisting customers, analyzing their needs, and providing effective solutions to ensure their satisfaction.
Job Responsibilities
– Analyze customer situations and provide strategic solutions
– Ensure customers have up-to-date information about their orders
– Collaborate with other departments to support customers and the company
– Handle escalated customer situations with care and tact
– Receive feedback to improve skills and abilities
– Foster a positive team environment
– Adapt to change and continue learning and training
Qualifications
– Proficiency with Office 365 and Windows system navigation
– Excellent verbal and written communication skills
– Typing speed of 40 WPM
– Consistent internet speeds of 75mbps download/10mbps upload
– Ability to work a training schedule and shift hours
Desired Traits & Skills
– Ability to communicate effectively in a fast-paced environment
– Strong multitasking and problem-solving skills
– Team player with the ability to work independently
– Drive to succeed and willingness to learn and grow
– Innovation and the ability to challenge the status quo
Why This Remote Job is Worth Applying For
Joining WebstaurantStore’s Customer Solutions team means being part of a company that values its employees and strives for excellence. With opportunities for growth, a supportive team environment, and the chance to make a difference for customers every day, this role offers a fulfilling and rewarding career path.
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