Customer Success Onboarding Specialist
Are you looking for a rewarding career where you can make a real difference in people’s lives? Housecall Pro is seeking a Customer Success Onboarding Specialist to join our extraordinary team. As an Onboarding Specialist, you will play a key role in the success of our enterprise customers, helping them streamline operations, scale their businesses, and ultimately, save time so they can focus on what matters most. If you have a passion for customer success and enjoy working in a fast-paced, innovative environment, this could be the perfect opportunity for you.
Why Housecall Pro?
At Housecall Pro, we are dedicated to helping home service professionals succeed. We offer a generous benefits program, a culture of innovation, and a supportive team environment where you can grow and thrive. As a Customer Success Onboarding Specialist, you will have the opportunity to work with a diverse set of stakeholders, develop strong relationships with our customers, and make a real impact on their businesses.
What You’ll Be Doing
As an Onboarding Specialist, you will be responsible for the onboarding and long-term success of our enterprise customers’ accounts. This includes managing customer relationships during the initial onboarding phase, handling long-term support requests, and effectively communicating client information across teams. You will also have the opportunity to identify opportunities for expansion, recommend areas for improvement, and proactively look for ways to enhance our customers’ experience.
Qualifications
To be successful in this role, you should have 1-3+ years of experience in customer success, implementation, or sales, as well as a bachelor’s degree or equivalent experience in a related field. Preferred qualifications include bilingual proficiency (English/Spanish) and experience working with cross-functional teams and building strong relationships internally and externally.
What Will Help You Succeed
If you are a self-starter with motivation, drive, and the ability to work in a fast-paced environment, have strong problem-solving skills, excellent communication skills, and a keen attention to detail, we want to hear from you. This role offers a competitive compensation package, including health care insurance, flexible time off, and other company benefits.
Apply Now
If you are ready to take the next step in your career and join a team that is dedicated to making a difference, click the button below to apply for the Customer Success Onboarding Specialist position at Housecall Pro.
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