$21/hour – Member Services Agent

Member Services Agent I

If you are looking for a rewarding career opportunity in the healthcare industry, Vida Health is currently seeking a dedicated and customer-focused Member Services Agent I to join our team. This remote full-time position offers the chance to make a positive impact on members’ lives by providing exceptional service and support.

Responsibilities

As a Member Services Agent I, your main responsibilities will include outbound outreach to members, handling inbound calls, providing exceptional customer service, documenting interactions, resolving member concerns, and supporting various projects within the Member Services department. You will have the opportunity to engage in ongoing training and professional development to enhance your skills and contribute to a culture of continuous improvement.

Qualifications

The ideal candidate for this role should have a high school diploma or equivalent, 2-3 years of customer service experience (preferably in healthcare), strong communication and problem-solving skills, proficiency in CRM systems, and the ability to work efficiently in a fast-paced environment. If you have a passion for service excellence and are committed to delivering personalized solutions to members, we encourage you to apply.

Why This Remote Job is Worth Applying For

This remote Member Services Agent I position at Vida Health offers the opportunity to work in a dynamic and innovative healthcare organization that prioritizes member satisfaction and service excellence. You will be part of a supportive team environment where your contributions are valued, and where you can make a meaningful difference in the lives of members seeking healthcare support. Additionally, the competitive hourly rate and professional development opportunities make this job worth considering for those looking to grow their career in the healthcare industry.

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