Inbound/Outbound Queue Associate – Must Reside in Illinois
Are you passionate about transforming healthcare and making a difference in people’s lives? CVS Health is looking for a dedicated Inbound/Outbound Queue Associate to join our team. This remote position is perfect for individuals residing in Illinois who are looking to make a positive impact in the healthcare industry.
Job Details
– **Location:** Work At Home, Illinois
– **Job ID:** R0639334
– **Category:** Customer Care
– **Remote:** Remote
Description
As an Inbound/Outbound Queue Associate, you will be responsible for entering service authorizations, performing non-medical research, and providing support services to team members. Your role will involve maintaining accurate documentation, protecting member confidentiality, and assisting in resolving claims payment issues. Effective communication, organization skills, and strong customer service abilities are essential for success in this role.
Required Qualifications
– Must reside in the State of Illinois with a valid Illinois driver’s license or state ID
– 1+ years of Data Entry experience
– Ability to type, problem solve, use basic office software, and communicate effectively
Education
– High School Degree / GED or equivalent experience required
– Bachelor’s Degree Preferred
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is between $17.00 – $31.30 per hour. The actual salary offer will depend on factors such as experience, education, and geography. This position is also eligible for additional bonuses or incentives.
Why Apply?
Joining CVS Health means being part of a team dedicated to building a world of health around every consumer. You will have the opportunity to work with passionate colleagues who are committed to making healthcare more connected, convenient, and compassionate. In addition to competitive pay, we offer a comprehensive benefits package that includes medical plans, a 401(k) plan, employee stock purchase plan, and various wellness programs.
Apply Now
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