Senior Customer Service Representative – HCB
Are you looking for a rewarding remote job opportunity in customer service? CVS Health is seeking dedicated individuals to join our team as Senior Customer Service Representatives in various locations across the United States. If you are passionate about making a difference in the lives of others and want to be part of a purpose-driven team, this position may be perfect for you.
Position Summary
As a Senior Customer Service Representative at CVS Health, you will play a vital role in providing exceptional customer service to our members and providers. You will handle inquiries related to claims status, benefits, eligibility, and more. This position offers a competitive wage of $19.50/hr and the opportunity to work from the comfort of your own home.
Required Qualifications
– 2+ years of customer service experience
– Experience in a metric-based environment
– Proficiency with Microsoft Applications
– Excellent multi-tasking skills
Preferred Qualifications
– Experience working in a call center environment
– Medical terminology/insurance experience
– Results-oriented and self-motivated
– Ability to effectively communicate
Education
High School diploma, G.E.D. or equivalent experience
Benefits
At CVS Health, we value our employees and offer a comprehensive benefits package that includes affordable medical plan options, a 401(k) plan, and an employee stock purchase plan. We also provide programs for wellness screenings, tobacco cessation, and financial coaching. Our goal is to support the physical, emotional, and financial wellness of our colleagues and their families.
Apply Now
If you are ready to take the next step in your career and join a team that is dedicated to transforming healthcare, apply now for the Senior Customer Service Representative – HCB position at CVS Health.
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