Customer Experience Agent (Bilingual – Spanish) Work-At-Home
Position: Customer Service Representative
Location:
United States
Terms:
Full-time
Pay:
$17/hr
Job Summary
Are you passionate about providing exceptional customer service? Join Team Alorica and help our clients by addressing their customers’ concerns, providing support, and resolving issues.
Responsibilities
- Assist customers with issues and concerns during product/service use
- Document call-related information for auditing and reporting
- Maintain and update customer information
- Upsell current customers on new services
Qualifications
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications
- Excellent oral and written communication skills
Work Environment
As a remote Customer Experience Agent, you will have ongoing usage of phone and computer systems in a private residence. Alorica will provide the necessary equipment, and you must have a reliable internet connection.
Benefits
Alorica offers health, dental, and vision coverage, PTO, paid holidays, 401K retirement plan, leadership programs, employee discounts, and more.
Next Steps
- Place an application
- Complete your online assessment
- Our team will review your application
- If selected, our team will follow up directly
Important Note:
We are only considering candidates and hiring for this position in select states. Please review the disclaimer for the list of eligible states.
Are You Still With Us?
It seems you’ve been gone for a while. For security reasons, we will end your session automatically in 3 minutes unless you continue working.
Work Summary
This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.
Why This Remote Job is Worth Applying For
Joining Team Alorica means being part of a global leader in customer service and experience. With endless career opportunities, competitive pay, and a supportive work environment, this remote position offers a rewarding career path for you to excel in.
🏠Stay-at-Home Parents: Earn from Home with Respondent
Use your valuable experience and opinions to get paid for remote research interviews. Respondent.io offers flexible opportunities you can do while caring for your family.
✅ Earn $25 to $300+ per study
✅ Participate via video calls
✅ Work on your own schedule
👉 Join Respondent for Parents
(Affiliate link. Your sign-up supports this site.)
