Customer Care Representative (Annuities) – Remote
Are you a customer service professional looking for a rewarding opportunity to work remotely? Transamerica is seeking a Customer Care Representative to join our team. In this role, you will be the point of contact for our customers, providing accurate and complete information about retirement, life, and annuity investment products. If you have excellent communication skills, a strong attention to detail, and a passion for helping others, we want to hear from you!
About Us
At Transamerica, we value hard work, innovative thinking, and personal accountability. We believe in leveraging the talents of a diverse workforce and creating an environment where employees can balance their careers with other aspects of their lives. With a focus on helping people plan for the best life possible, we offer a positive work environment where talented professionals collaborate to make a difference in the lives of our customers.
Job Description
In this role, you will use exceptional customer service and interpersonal skills to answer calls regarding retirement, life, and annuity investment products. You will identify customer needs, provide personalized service, and work with cross-functional departments to resolve issues. Additionally, you will document customer inquiries, maintain product knowledge, and achieve department metrics. If you have a degree in a business field or equivalent experience, one year of call center or customer service experience, and proficiency in MS Office tools, you may be a great fit for this position.
Benefits
Transamerica offers a comprehensive benefits package designed to support the personal and financial well-being of our employees. From competitive pay and bonus eligibility to a range of health and work/life balance benefits, we strive to create a supportive and inclusive work environment. We believe in recognizing and rewarding the contributions of our employees, and we offer a variety of programs to promote diversity, inclusion, and community involvement.
Why Work for Us
At Transamerica, we are committed to helping our employees live their best lives. We offer a positive work environment, opportunities for professional development, and a supportive company culture. If you are looking for a rewarding career where you can make a difference in the lives of others, Transamerica may be the place for you.
This Remote Job is Worth Applying For
If you are passionate about customer service, enjoy working in a team-based environment, and are looking for a remote opportunity with a reputable company, this Customer Care Representative position at Transamerica is worth applying for. Join us in our mission to help people create the financial freedom to live life on their terms.
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