$17 – Healthcare Customer Service Rep

Job Title:

Healthcare Customer Service Rep | $17.50 per hour! | Starts 11/13/25

Overview:

Are you ready to make a difference right from your home office? At Carenet Health, we turn everyday conversations into meaningful connections that help people take charge of their health. As an Engagement Specialist, you’ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Join us and be the reason someone gets the care they deserve.

Responsibilities:

This role is perfect for you if:
– You love a fast pace and hitting goals that actually mean something.
– You’re a natural listener who can build trust and stay patient, even when a call gets tough.
– You’re comfortable using technology and multitasking while keeping the conversation human.
– You take pride in turning “maybe later” into “let’s do it today.”

Qualifications:

We Want You to Be Successful. Here’s what helps you thrive in this role:
– High School Diploma or GED (required and verified during background check)
– Strong computer skills — data entry, screen navigation, and solid keyboarding speed
– Experience using Microsoft Outlook and Word
– Excellent customer service skills and a friendly, compassionate tone
– Ability to stick to schedules and daily tasks
– Great oral and written communication skills
– Genuine empathy and care for others
– Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date.

Compensation & Benefits:

At Carenet Health, we truly value the expertise and dedication of our team members. We offer a competitive and supportive package, including:
– Pay: $17.50 per hour
– Health, dental, and vision insurance
– 401(k) plan with company match
– Paid time off (PTO) and paid holidays
– Flexible spending accounts (FSAs)
– Employee wellness programs
– Career development and growth opportunities

Additional Information:

– Completion of assessments may be required before moving forward in the hiring process.
– Assessments must be completed independently — any unauthorized completion (during or after the process) will result in disqualification or termination.

Conclusion:

If you’re ready to bring empathy, energy, and genuine care to every call — we’d love to have you on our team. Join Carenet Health and make every conversation count.

Apply Now