Contact Center Associate – Authorizations Agent – 100% Remote
Are you looking for a rewarding career opportunity that allows you to work from the comfort of your own home? Look no further than Frontdoor! We are reimagining how homeowners maintain and repair their most valuable asset – their home. As a Contact Center Associate – Authorizations Agent, you will play a crucial role in helping homeowners protect their homes from costly breakdowns.
Job Overview
As an Authorizer, you will review contracts, determine coverage, negotiate pricing with contractors, inform members of non-covered claims, and provide necessary follow-up. This full-time position offers flexible shifts and the opportunity to work remotely from anywhere in the USA.
Responsibilities
– Authorize repair/replacement of covered systems or appliances
– Negotiate pricing with contractors
– Inform customers of non-covered claims
– Provide necessary follow-up
Qualifications
– High school diploma or equivalent
– 1-3 years of customer service experience
– Strong negotiation and communication skills
– Ability to multitask and adapt to a fast-paced environment
– Computer skills (Microsoft Word, Excel, Outlook)
Why Frontdoor?
At Frontdoor, we are committed to simplifying our customers’ lives and providing them with peace of mind when it comes to home maintenance and repair. With a competitive base pay and additional rewards and incentives, you will have the opportunity to grow and succeed in a dynamic and innovative company.
Apply Now
If you are ready to take the next step in your career and join a team that values your skills and expertise, click below to apply for the Contact Center Associate – Authorizations Agent position at Frontdoor.
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