$15/hour – Seasonal Customer Support Specialist

Seasonal Customer Support Specialist Job Application

About the Company

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Title: Seasonal Customer Support Specialist

Job Description

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Seasonal Customer Support Specialist, you will deliver exceptional personalized service and assist customers across various communication channels, including phone, email, and messaging. Your role will involve guiding customers through tax platforms and procedures to ensure a smooth experience.

Why You Should Join Us

• $15/Hourly pay
• Supportive community focused on engagement and recognition
• Internal growth opportunities with 93% of the management team promoted from within
• Hands-on paid classroom-style training and ongoing job-specific training
• Employee discounts and referral bonuses

Requirements

To be considered for this role, you must:

• Legally be able to work in the US
• Be at least 18 years of age
• Have a high school diploma or equivalent
• Be flexible to work various shifts, including evenings and weekends
• Pass a background check

Key Skills

We are looking for candidates with:

• Excellent listening and communication skills
• Previous experience in technical customer service support is an asset
• Ability to multitask and navigate between screens efficiently
• Strong communication and computer skills

Home Setup Requirements

To work effectively from home, you will need:

• A hardwired internet connection with minimum download and upload speeds
• A quiet, distraction-free workspace

Apply Now

If you are ready to join a dynamic team and make a difference in the customer experience industry, click the button below to apply for the Seasonal Customer Support Specialist position at Foundever®.

Apply Now