$15/hour – Part-Time iPay Call Center Representatives (CCC)

Part-Time iPay Call Center Representatives (CCC) at Jack Henry & Associates, Inc

Overview

As a Part-Time iPay Call Center Representative at Jack Henry, you will play a crucial role in providing exceptional customer support for our core banking and credit union products. Your responsibilities will include resolving customer inquiries, troubleshooting technical issues, and delivering product training via phone, email, and chat. You will also document customer interactions, provide feedback to the product development team, and identify opportunities to enhance our customer support processes.

Success Profile

To excel in this role, you will need to be customer-focused, a problem solver, technologically savvy, a strong communicator, adaptable, and a team player. These traits are essential in ensuring customer satisfaction and contributing to the continuous improvement of our products and services.

Our Culture

At Jack Henry, we foster a collaborative and supportive environment where your ideas are valued, and your contributions are recognized. We offer comprehensive training programs to keep you updated on the latest technologies and promote a culture of diversity, equity, and inclusion.

Our Benefits

Joining our team comes with a range of benefits, including generous 401(k) plan matching contributions, healthcare coverage, paid time off, tuition reimbursement, flexible scheduling, and a culture that emphasizes work-life balance.

Why Jack Henry?

At Jack Henry, we prioritize doing the right thing, going the extra mile, and having fun while doing it. We value our associates and provide outstanding benefit programs to support their physical, mental, and financial well-being. Our exceptional culture and commitment to our people, customers, and community set us apart.

Apply Now

If you are excited about the opportunity to join Jack Henry as a Part-Time iPay Call Center Representative, we encourage you to apply. Even if you don’t meet every requirement, we are eager to meet motivated individuals who align with our mission and can contribute to our company in various ways.

Apply Now