About the Position
Are you fluent in Swedish and looking for a rewarding work-from-home opportunity? Amazon is currently seeking a Swedish-speaking Customer Service Associate to join their award-winning team. As a Customer Service Associate, you will have the chance to interact with customers based in Sweden, providing support through phone, chat, and email. This role offers a competitive pay rate, flexible working hours, and the opportunity to work for a customer-centric company like Amazon.
Job Details
– **Role:** Swedish speaking Customer Service Associate
– **Job Type:** 12-month fixed-term contract, full-time 40 hours per week
– **Location:** United Kingdom (virtual, work from home)
– **Pay Rate:** £14.05 per hour + £1 per hour language premium
– **Start Date:** 18th August 2025
Responsibilities
As a Customer Service Associate, your main responsibilities will include preventing issues, solving queries, and ensuring customer satisfaction. You will be the first point of contact for customers in Sweden, addressing a wide range of inquiries related to orders, products, payments, and more. Utilizing various tools, you will navigate, research, and communicate effectively to provide exceptional support to customers.
Basic Qualifications
To qualify for this position, you must:
– Be at least 18 years old
– Have the right to work in the UK
– Possess strong communication skills in Swedish and English
– Have experience working with a computer
– Be available to work varying shifts between 6 am and 8 pm, Monday to Sunday
– Be willing to work in rotating shifts and complete a full-time training period
Benefits
Joining Amazon’s Customer Service team comes with numerous benefits, including:
– Amazon employee discount
– Private medical insurance
– Amazon pension plan
– Lifestyle benefits and retail discounts
– Expert training and skill development opportunities
How to Apply
If you meet the qualifications and are excited about the opportunity to work as a Swedish-speaking Customer Service Associate for Amazon, click the link below to start the application process. Allow 1-2 hours to complete the application, including assessments. We recommend using a laptop or desktop computer for the best experience.
Conclusion
This remote job with Amazon offers a unique opportunity to showcase your language skills, problem-solving abilities, and customer service expertise. If you are ready to join a dynamic team and make a difference in the lives of customers in Sweden, apply now!
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